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Quality Plan

 
  • Reporting:
  • The project managers will submit bi-weekly reports to other project stake-holders. For ICONS, the bi-weekly shall be the main formal reporting requirement. Daily communication via phones/emails shall provide means for communication for day-to-day project management.
  • Deliverable Documentation Procedure:
  • Based on the agreement that will be conducted between Client and ICONS, all deliverables (based on ICONS Project Plan) will be sent as original copy to Client project manager. Due to time constraints, the acceptance of the deliverable should not take more than two days, any delay in the deliverables acceptance will affect the startup date of next tasks in the project plan.
  • Configuration Management:
  • All documents produced shall have versioning information including number and date. Formal e-mail messages shall also have a reference number; to indicate location/date origin.

    2- Project Execution:

  • Project Life Cycle:
  • The project shall follow ICONS project life cycle methodology.
  • Project Procedures:
  • Testing, includes the following test cycles:
  • Unit/Program Testing to be done by assigned developers.
  • Integration testing to be done by ICONS quality team/developers team
  • System testing to be done by Client team.
  • User acceptance testing to be done/coordinated by Client team.
  •  

    3- Project Completion:

  • Customer Contractual Acceptance and Installation:
  • It is Client team responsibility to define the acceptance criteria with cooperation with ICONS team, and both teams shall approve it, as part of the quality plan. Client should accept each activity according to the defined criteria.
  • Handover:
  • Post Implementation Report: Based on the project plan, the implementation for each module will be divided into:
  • Technical training for dedicated Client members.
  • Apply the predefined test criteria (prepared by Client team).
  • Business training for dedicated Client team members.
  • Receive the module approval from dedicated Client members.
  • Implement the tested module.
  • Send a copy of this approval to Client management.
  • Evaluate the module compliance with requirements.
  •  
     
    Project Close Down: When all of the activities specified in the project plan are finished and accepted by Client the project will be considered closed and other continuation plans (maintenance agreement) will be discussed and agreed between Client and ICONS.
     
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